T E S T I M O N I A L S
“So thrilled with our new kitchen. Vivian was available throughout our project to help with the design and advise on installation. She came to visit us at home on multiple occasions to work out the best use of our space and had great ideas. They have a huge range of products and in lovely colours. Everything is great quality and easy to use.”
Izzy (online)
“We discovered Northumbria Kitchens on a visit to Kirkharle and were impressed by the quality of the kitchens. We had been thinking of a new kitchen for some time and arranged for Vivienne to come for a home visit. She was full of ideas, suggestions and solutions to problems with layout.
It took a few weeks for work to begin but Joe, our fitter, was always on time, diligent and a pleasure to have around. Vivienne kept her finger on the pulse and did a few home visits to make sure we were happy and to answer any questions that arose. We did experience a couple of delays but this was down to the supplier and Vivienne was soon on to them. She expected nothing less than perfection.
The experience on the whole was very positive and we are delighted with our new kitchen. We feel confident that in the unlikely event that any problems should arise, then we could call on Vivienne for support.”
Joy (online)
“There is an old saying about the proof of the pudding… My wife said I should wait until I had tasted the proof before I wrote the review. I have to say – delicious!
Vivian has been so flexible and helpful over the period and has kept in touch throughout. She visited us on several occasions to confirm measurements as the building work progressed, and tweaked plans to accommodate changes and has been really flexible when the schedule changed.
It has taken a while to get to our finished kitchen, because of the scale of the building work we had to do, but it has been worth the wait. Over the 9 months it has taken, at times I felt like giving up, but every time I did, Vivian was there with encouragement and a friendly ‘it will be worth it in the end’, and she was right. From the initial meeting to the final fit, Vivian has done all she could to provide us the best kitchen she could for the budget we had. Her drive and passion to get things just so is fabulous, and combined with Joe, who spent time and effort to make things perfect when it came to fitting, it’s not surprising the end result is as good as it is.”
Sean (online)
“We first visited Northumbria Kitchens showroom and met Vivian about 1 year ago. At the time we were in the early stages of planning a kitchen/diner and utility extension and all we had with us was the architect's plans. Having had experience of other well known North East kitchen companies and having travelled as far down as Harrogate to view showrooms we were immediately struck by how warm, friendly and helpful Vivian was. From the beginning she could not do enough and tried her best to provide guidance whilst sticking to the brief, within the budget we had set for both a kitchen and utility. Vivian was constantly accessible by phone, text, email as well as visiting the site on a regular basis. She was able to deliver exactly what we had requested at a fair price and after what was a complex build, both rooms have been fitted and are nearly ready to be enjoyed. The quality of the furniture is excellent and Joe, her kitchen fitter worked very diligently and professionally, hand in hand with our building contractor, doing his best to ensure we got what we requested. Vivian was able to recommend suppliers for the appliances as well as the stone - special mention to Paul who again was able to deliver exactly what we requested for the kitchen tops.
Thank you! I look forward to coming back for some bedroom furniture....”
Rowena (online)
“Vivian and her team helped me attentively through all the stages of my first ever kitchen refit. The design was just right, incorporating my requests and additional good ideas from Vivian, but no pressure to have things I didn't need. My main priority was quality units and worktops, and they are lovely. The fitters David and Russell worked tirelessly until everything was just so, solving any minor problems my old house posed. The electrician sent was quick and efficient. A couple of supply issues were promptly rectified, and Vivian and Vanessa kept in close touch, prompting me what to do when, and in what order. The process was longer than I expected in my ignorance, but the end result is fabulous.”
Mary (online)
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“While we knew pretty much what we wanted in terms of layout & style, your guidance and suggestions were extremely helpful and we are now seeing the benefits. We always expected that full replacement of our kitchen & utility room would be a disruptive project, however, your work planning & supervision were excellent & the team that you used were exceptionally good. A special mention for Joe the kitchen fitter, who was always the focal point & he was brilliant. The guys all worked well together & were happy to fit in with the elements of the project & also with the 2 local contractors that we personally appointed for tiling & decoration. At times it was a building site but they all respected our property & worked long hours to get the project completed as soon as possible. Once again thanks for your help and expertise. We are happy to recommend your business to prospective customers!”
Trevor & Beryl (Google Review)
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“Brilliant staff and a great range of beautiful kitchens!”
Josh Holmes (Google Review)
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“From its conception to the finished product, the entire process of choosing my new kitchen was painless, seamless and hugely successful. Vivian, at the helm of the Company, with her expert advice and guidance, was involved in every aspect of the project down to such minutiae as the choice of door handles. The design she envisaged was perfect. A pleasure to work with, Vivian heads a wonderful team of skilled craftsmen who are hard-working and totally reliable. Planning and coordination with suppliers was excellent and any unforeseen issue was dealt with promptly and efficiently. I am thrilled with my new kitchen and have no hesitation in recommending Northumbria Kitchens.”
JT (BARK Review)
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“I only have good things to say about the service we received from Vivian and the end result is just beautiful. Vivian sat with us for as long as we needed to get the design right for us and offered excellent ideas that we would never have thought of ourselves. She visited us at home and invited us to the showroom to ensure we got the best design for the space we had. I would highly recommend her and Northumbria Kitchens”
Christina (BARK Review)
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“Vivian is a delightful lady and works so hard to deliver a high standard kitchen. A few things were upgraded to add to the quality. Thank you.”
Janet Taylor (BARK Review)
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“10/10 kitchens, there is no better place to go than Northumbria kitchens!”
Sian Spencer (Facebook Review)
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“A wonderful talented designer who came up with a fantastic overall design. The kitchen fitted exactly and I was very pleased that I commissioned them to do my kitchen.”
Chris Hinkel (BARK Review)
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“Have recently done work with Vivian at Northumbria Kitchens, highly recommend and very proffesional.”
Bailey Wright (Facebook Review)
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“We have just fitted a new kitchen from Northumbria Kitchens, and are very happy with the great quality cabinets and fixtures. All the kitchen cabinets were delivered promptly and in good condition for our fitter. The design supplied by Northumbria Kitchens means it fits perfectly and works for us.”
Susan Whittingham (Facebook Review)
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“I fitted a supply only order of a beautiful kitchen from these guys last month. A 3D visual plan that actually worked and made it very easy to fit. Great quality units and fixtures with excellent and speedy service. The end product is a made to measure, perfect kitchen, bespoke wood in a stone colour. I will certainly be recommending Northumbria Kitchens to my clients in future.”
Kevin Amor (Facebook Review)